Frequently Asked Questions (FAQ)

Welcome to Shoreline Digitals' FAQ. Below you’ll find answers to our most common tech support and service questions.

What services does Shoreline Digital provide?

Shoreline Digitals offers professional IT and tech solutions including:

• Computer and laptop repair
• Home and business networking
• VOIP phone system installation and support
• Smart home and office technology setup
• Security camera installation and maintenance
• Custom gaming PC builds
• Data recovery services

We proudly serve both residential and small-to-medium-sized businesses across Connecticut.

Do you offer remote tech support?

Absolutely. Shoreline Digitals provides secure remote support for many issues, including:

• Software troubleshooting
• Network configuration
• Virus removal
• Device setup and optimization

Remote support allows us to assist you quickly—without needing a site visit.

Can you install and manage security cameras?

Yes, we install and manage high-quality security camera systems with full remote access and reliable recording for both homes and businesses.

Do you provide support for hardware like desktops, memory, keyboards, and printers?

Yes, Shoreline Digital provides full support for a wide range of hardware, including:

• Desktop and tower PCs
• Laptops and workstations
• Internal components (memory, hard drives, SSDs, graphics cards, power supplies)
• External peripherals (keyboards, mice, printers, scanners, webcams)
• Dual and multi-monitor setups
• Network and wireless hardware (routers, mesh Wi-Fi systems, access points)

Whether you're upgrading your RAM, setting up a new printer, or troubleshooting Wi-Fi issues, we've got the expertise to get your hardware running smoothly—at home or at the office.

Do you build custom gaming PCs?

We sure do! We create custom, high-performance gaming setups to match your budget and gaming goals.

What areas do you service?

We're based in Clinton, CT and service most of Connecticut. Remote services are available nationwide.

Do you support small and medium businesses?

Yes! We specialize in helping small businesses with IT setup, support, VOIP, networking, cybersecurity, and more.

How do I schedule a service?

Use our Contact Page or call us to book a consultation. We offer flexible scheduling and quick turnaround.

Do you offer maintenance plans?

Yes, we offer managed IT support packages customized to your business needs.

Is Shoreline Digital licensed and insured?

Yes. We’re fully licensed and insured to handle both residential and commercial projects.